Tutu FAQs

ARE YOUR TUTUS DURABLE?

Yes!

When choosing the perfect tutu the type of "tulle" used is very important. Most retailers use polyester or craft tulle for tutu style dresses. Both of which tear very easily and are not durable at all.

Our Tutu’s are handmade with high-quality Nylon tulle. We find that Nylon tulles have the perfect balance between durability and comfort. It is soft enough for the perfect 'pouf'and sturdy enough to withstand the shanigans our young superheroes get up to.

 

I LOVE YOUR DESIGNS, DO YOU OFFER OTHER CHARACTERS OR TUTU DESIGNS?

Our tutus are fully customisable. We would love the opportunity to assist you in create the perfect tutu for your little girl.

Feel free to email us at: info@pikitkids.com.au to discuss your designs.

 

WHAT IS YOUR TURNAROUND TIME FOR A CUSTOMISED OR PRE-ORDER ITEM?

A tutu turnaround time is between 3-5 weeks after your order is placed.

Our dresses are typically made-to-order. Hence, the lengthy turnaround time. We highly recommend that you contact us BEFORE placing an order to confirm if delivery can be made before your required date. We cannot be responsible for any missed deadlines that we are unaware of.

All of our PRE-ORDER Items have a 3-5 week turnaround time.

 

I NEED A TUTU BUT CANNOT WAIT THE 3-5 WEEKS, IS THERE ANYTHING YOU CAN DO?

Yes, we understand that sometimes even with the best of intentions planning ahead is difficult, but that doesn’t mean you have to miss out.

To better assist our customers, we do pre-make a limited number of popular styles in standard sizes & colour. These items are not customisable, however it allows us to get our dresses to customers who need them urgently.

In Stock items usually ship within 1 - 3 business days.

Rush Orders can be accommodated for an additional fee, please contact us for more information.