Shipping & Refund Policy
Shipping is calculated upon checkout. Items will be sent using Australia Post. To keep shipping prices economical, we offer NON-TRACKING for single/small items. If you would like tracking, please select the Parcel Post Satchel postage option, as we will not be responsible for any undelivered/lost mail by Australia Post.
Once payment has been cleared, IN STOCK orders are usually dispatched in 1 - 3 business day. For PRE-ORDERS and SUPERHERO TUTUS expected delivery will be 3 - 5 weeks. Please refer to Australia Post website for estimated delivery times. The estimated times are used as a guide only, we will not be responsible for late or delayed deliveries due to Australia Post or circumstances beyond our control.
Please ensure you provide us with the correct delivery address (this includes the mailing address on your PayPal Account) as we will not be responsible for delivery to the wrong address. An extra shipping fee will be charged to the customer before the item is shipped out again.